What Is a UAN Account?

The Universal Account Number (UAN) is a unique 12-digit number assigned by the Employees’ Provident Fund Organisation (EPFO) to each employee contributing to the Provident Fund (PF) in India. This number remains constant throughout an employee’s career, linking all PF accounts across various employers. It enables employees to:

• Check PF balance
• Withdraw PF funds
• Transfer PF when changing jobs

Why Was Your UAN Account Disabled?

Your UAN account may be disabled due to several reasons, including:

• Incomplete KYC Verification: If your KYC details (Aadhaar, PAN, bank account) were not verified by your employer, your account could be deactivated.
• Service Overlap Issue: If your resignation date from your previous job and the joining date for your new job overlap, it can cause a service overlap, leading to account deactivation.
• e-Shram Card Registration: If you registered for an e-Shram card while employed, your account may have been deactivated for PF payments.
• ABRY Scheme Misuse: If your employer enrolled you fraudulently in the Aatmanirbhar Bharat Rojgar Yojana (ABRY) scheme, your account might be deactivated.

Measures to Reactivate Your UAN Account

If your UAN account is disabled, follow these steps to reactivate it:

1. Fix KYC Issues: Verify your KYC documents such as Aadhaar, PAN, and bank details with your employer. Visit the PF office if necessary.
2. Resolve Service Overlap: Your employer must submit a joint declaration form to correct any overlap in service dates.
3. Remove e-Shram Registration: Contact the relevant authorities to unlink your e-Shram card registration.
4. Address ABRY Enrollment Issues: Return any funds received under the ABRY scheme and submit the necessary documents to the PF office.
5. Update Aadhaar Details: Ensure any changes in Aadhaar details are updated and verified by your employer.

How to File an EPF Grievance for a Disabled UAN Account

If your UAN account remains disabled, you can file a grievance with the EPF office. Here’s how:

1. Visit the EPF Grievance Portal: Go to the EPF Grievance Portal and select “PF Member” as your status.
2. Select “No” for Claim ID: If you do not have a Claim ID, select “No.”
3. Enter Your UAN Information: Input your UAN number and security code, then click “Get Details.”
4. Confirm UAN Details: Verify the displayed UAN details for accuracy.
5. Provide Personal Information: Fill in details like gender, address, alternate mobile number, and email address.
6. Choose Your PF Number and File the Grievance: Select the appropriate grievance category and describe your issue.
7. Submit the Grievance: Double-check all details and click “Submit.” You will receive a Grievance Registration Number for reference.