MahaGST PTRC: Password Reset & Contact Update Guide

Whether you need to file your Maharashtra Professional Tax (PTRC) returns or VAT, losing access to the portal can halt your business. This guide covers the complete recovery process.

Step 1: Choose Your Scenario
Do you have access to the Mobile Number and Email currently registered with MahaGST?

Scenario A: Standard Password Reset

Use this method only if you can receive the OTP.

1. Go to the MahaGST Reset Password Page.
2. Enter TIN:
   PTRC/PTEC Warning: The portal asks for “Suffix V”. Ignore this. For Professional Tax, you MUST use your 11-digit TIN with Suffix ‘P’ (e.g., 27...P). Using ‘V’ will trigger an “Invalid TIN” error.
3. Enter PAN and click “Verify”.
4. Enter the OTP sent to your registered Email and Mobile.
5. Set your new password.

Scenario B: Update Mobile/Email (No Login Required)

If you cannot get the OTP, you must update your details by uploading documents.

Step 1: Download Authorization Format

Print the official format on your letterhead, sign it, and scan it.

Step 2: Start the Update Workflow

1. Click “Update Email/Mobile?” on the portal login page.
2. Enter TIN (Remember: Suffix P for PT) and PAN.
3. Enter NEW Email and NEW Mobile. Verify both using the OTPs sent to these new contacts.
4. Upload the scanned Authorization Letter (PDF/JPEG, max 2MB).

Step 3: Answer Security Questions (Mandatory)

You must answer any two of the following correctly to prove ownership:

• Pin code of POB: Enter the 6-digit Pincode of your “Place of Business” (Main Address) exactly as per your Registration Certificate.
• Constitution: Select your business type (e.g., Proprietorship, Pvt Ltd) from the dropdown.
• Last Payment Details: Enter the exact period or date (DD/MM/YYYY) of your last tax payment. Keep your last challan handy.