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MahaGST PTRC: Password Reset & Contact Update Guide

MahaGST PTRC Dec 31st Deadline & “Wrong Answer” Error Guide | ComplianceAge

ComplianceAge Solutions | MahaGST Emergency Guide

⚠️ URGENT: Don’t let Portal Issues make you Non-Compliant

The new portal has technical glitches. Missing the Dec 31st deadline will result in penalties. We can file your return on time.

WhatsApp Documents for Filing: +91 97735 18355

MahaGST PTRC: Password Reset & “Wrong Answer” Fix

Whether you need to file your Maharashtra Professional Tax (PTRC) returns or VAT, losing access to the portal can halt your business. This guide covers the complete recovery process and error fixes.

Scenario A: YES, I have OTP access

If you can receive OTPs on the registered contacts, use the standard reset.

Go to Reset Steps
Scenario B: NO, I lost access

If the number is closed or belongs to an ex-employee, you must update contacts first.

Go to Update Steps

Scenario A: Standard Password Reset

Use this method only if you can receive the OTP.

  1. Go to the MahaGST Reset Password Page.
  2. Enter TIN: (Use Suffix ‘P’ for PTRC. Do not use ‘V’)
  3. Enter PAN and click “Verify”.
  4. Enter the OTP sent to your registered Email and Mobile.
  5. Set your new password.

Scenario B: Update Mobile/Email (No Login Required)

If you cannot get the OTP, you must update your details by uploading documents.

  1. Click “Update Email/Mobile?” on the portal login page.
  2. Enter TIN (Remember: Suffix P for PT) and PAN.
  3. Enter NEW Email and NEW Mobile. Verify both.
  4. Upload the scanned Authorization Letter (PDF/JPEG, max 2MB).

Common Questions, Errors & Emergency Support

Error: “Wrong Answer” (Red Text)
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If you see the “Wrong Answer” error, the portal is rejecting your data, but it won’t tell you which field is wrong (for security reasons).

You are likely failing one of these specific checks:

  • The Pincode Mismatch: You are entering your current location, but the system still has your old location on file. Try your old pincode.
  • The Date Mismatch: You entered the date you filed the return. The system wants the date the bank processed the payment (Challan Date).
  • The Constitution Mismatch: You selected “Partnership” but your legal status is actually “LLP” (or vice versa).

The Fix: Do not guess. Open your Registration Certificate and copy the data exactly.

Can I just share details on WhatsApp?
Yes. Skip the portal lag. Share your documents and error screenshots directly to +91 97735 18355. We will review them and handle the filing immediately. (Paid Service).
Secret Question: ‘Constitution’ Error?
This refers to your business legal type. You must select exactly what is on your Registration Certificate.
  • Proprietors: Select ‘Proprietary’ (Not Individual).
  • LLPs: Select ‘Limited Liability Partnership’ (Not Partnership).
  • Pvt Ltd: Select ‘Private Limited Company’.
Secret Question: ‘Last Payment Date/Period’?
This is the most common failure point.

The Logic: The system checks your last successful payment (Challan MTR-6), not your last Return.
The Fix: Look at your bank receipt or Challan PDF. Enter the “Challan Date” (Payment Date), not the date you filed the return. If the prompt asks for “Period”, enter the period mentioned on that specific challan.
Secret Question: ‘Pin code of POB’?
POB = Place of Business.
The system does not know your current location; it only knows what is in the database.
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CRITICAL: If you shifted your office but did not file an amendment (Form II/III) to update the address, the portal will only accept the OLD Pincode. Try the pincode from your very first registration certificate.
Why is my TIN ‘Invalid’?
Stop using Suffix ‘V’. For PTRC/PTEC, the suffix is always ‘P’ (e.g., 27…P). The user manual has a typo that confuses many users.
Portal is not loading/slow?
Server timeouts are standard in the last week of December. Do not wait for it to get faster (it won’t). Contact us for alternative filing methods to ensure you get the receipt before the deadline.
How to reset password WITHOUT OTP?
You cannot. You must first update your contact details using the “Update Email/Mobile” link on the login page. This requires uploading an Authorization Letter. We can draft this letter for you.
What if I miss the Dec 31st deadline?
Financial Loss. You will be hit with a mandatory late fee of ₹1000 to ₹2000 depending on the delay. Filing on time is cheaper than paying the penalty.

Don’t Miss the Deadline.

We ensure your return is filed on time. Don’t let portal problems mark you non-compliant. Share your documents via WhatsApp now.

WhatsApp Documents (Paid Service)

Send details here:
+91 97735 18355

Email:
info@complianceage.com

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