How Can Pensioners Generate Life Certificate (Jeevan Pramaan) On UMANG App?
Last Updated: April 22, 2025
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Submitting a life certificate (Jeevan Pramaan) is an essential annual requirement for pensioners to continue receiving their pension benefits. The UMANG (Unified Mobile Application for New-age Governance) app has simplified this process by enabling digital life certificate generation. This comprehensive guide explains how pensioners can use the UMANG app to generate their Jeevan Pramaan certificate without visiting pension disbursing authorities in person.
What is Jeevan Pramaan?
Jeevan Pramaan is a biometric-enabled digital life certificate for pensioners. The initiative was launched by the Government of India to eliminate the need for pensioners to physically present themselves before pension disbursing agencies to submit their life certificates.
Benefits of Generating Life Certificate Through UMANG App
- Convenience: Generate certificate from home without visiting any office
- Time-saving: Complete the process within minutes
- Accessibility: Available 24/7
- Paperless process: Environmentally friendly
- Secure: Biometric authentication ensures security
Prerequisites for Generating Life Certificate
Before starting the process, ensure you have:
- A smartphone with the UMANG app installed
- Active internet connection
- Aadhaar number
- Registered mobile number linked with Aadhaar
- Pension Payment Order (PPO) number
- Bank account details
- Biometric device compatible with your smartphone (if your phone doesn’t have fingerprint scanning)
Step-by-Step Guide to Generate Jeevan Pramaan on UMANG App
Step 1: Download and Install the UMANG App
- Visit Google Play Store (Android) or App Store (iOS)
- Search for “UMANG”
- Download and install the application
Step 2: Register/Login to UMANG App
- Open the UMANG app
- Select your preferred language
- Register using your mobile number and Aadhaar
- Complete OTP verification
Step 3: Access Jeevan Pramaan Service
- From the UMANG home screen, search for “Jeevan Pramaan” or “Life Certificate”
- Alternatively, browse through the Pension section to find the Jeevan Pramaan service
- Tap on the Jeevan Pramaan icon
Step 4: Generate New Life Certificate
- Select “Generate Jeevan Pramaan” option
- Read the instructions carefully and proceed
Step 5: Enter Pensioner Details
Fill in the following information:
- Aadhaar number
- Name (as per Aadhaar)
- Mobile number linked with Aadhaar
- Pension type (Central Government/State Government/EPFO/Others)
- PPO number
- Disbursing agency details
- Bank account information
Step 6: Biometric Authentication
- Connect the biometric device if your phone doesn’t have built-in fingerprint scanning
- Follow on-screen instructions for biometric verification
- Place your finger on the scanner when prompted
- The app will authenticate your biometrics with the Aadhaar database
Step 7: Certificate Generation
- After successful biometric verification, the app will generate your digital life certificate
- You’ll receive a Pramaan ID (unique identification number for your life certificate)
- The certificate will be automatically submitted to your pension disbursing authority
Step 8: Save and Share Certificate
- Download the digital certificate
- Save a copy on your device
- Option to share via email or messaging apps
- Note down the Pramaan ID for future reference
Tracking Your Life Certificate Status
After generating the life certificate:
- Go back to the Jeevan Pramaan section in the UMANG app
- Select “Check Status”
- Enter your Pramaan ID or Aadhaar number
- The status of your certificate will be displayed
Troubleshooting Common Issues
Biometric Authentication Failure
- Ensure your fingers are clean and dry
- Try using a different finger
- Check if your biometric device is properly connected
- If repeated failures occur, the app allows for face authentication as an alternative
Network Issues
- Ensure stable internet connectivity
- Try using WiFi instead of mobile data if available
Application Errors
- Update the UMANG app to the latest version
- Restart your smartphone and try again
- Clear the app cache from your phone settings
Important Notes for Pensioners
- The digital life certificate is valid for one year from the date of issuance
- Generate a new certificate before the current one expires
- The UMANG app sends reminders when your certificate is approaching expiration
- Keep your Pramaan ID safe for future reference
- Pension disbursing authorities receive the certificate electronically, so no need to submit a physical copy
Conclusion
The UMANG app has revolutionized the process of generating life certificates for pensioners. This digital method saves time and effort, especially for elderly or differently-abled pensioners who previously had to make physically demanding trips to pension offices. By following the simple steps outlined above, pensioners can easily fulfill their annual verification requirement from the comfort of their homes.
For any assistance or queries regarding the Jeevan Pramaan service on the UMANG app, pensioners can contact the helpline number provided in the app or visit their nearest Citizen Service Center.
Frequently Asked Questions (FAQs)
- Is Jeevan Pramaan valid for all types of pensioners?
- Yes, it is applicable for Central, State, EPFO, and other government pensioners.
- Is biometric authentication mandatory?
- Yes, either fingerprint or iris scan is required. However, face authentication is being rolled out as an alternative.
- What if I don’t have a biometric device?
- You can visit a nearby CSC (Common Service Center) or Pension Disbursing Bank Branch where devices are available.
- How often do I need to submit the Jeevan Pramaan certificate?
- Annually — the certificate is valid for one year from the date of issue.
- Can I generate Jeevan Pramaan offline?
- Yes, you can do it at any CSC, designated bank, or pension center if you face technical issues with UMANG.